The Benefit Bank® (TBB) Unveils Redesigned Website

Jan 31, 2018
January 31, 2018, 10:16 am

Communally, developer, owner and operator of The Benefit Bank® (TBB) announced today the launch of a new, redesigned version of its website, Key features include optimization for mobile devices, a cleaner and more attractive design, and a more engaging user experience.

“We’re pleased to start the new year with a bright, fresh look,” said Christopher Jacobs, CEO of Communally. “As thousands of our clients and their TBB counselors start tax year 2017 filing , they will experience the ongoing innovations that mark the continuous growth of The Benefit Bank online service.”

The site's refreshed and simplified look, combined with augmented content, improved functionality, and optimization for mobile devices allows consumers to better interact with the system.

“It is exciting to have the ability to improve our customer’s user experience while still guaranteeing that they receive the same exceptional performance,” said Communally’s Chief Technology Officer Alec Wood. “Returning users will continue to enjoy the same safe, secure system that they have come to expect from The Benefit Bank, while still finding the updated system familiar.”

In Tax Year 2016, TBB helped nearly 40,000 tax filers at about 2,000 sites complete their federal tax returns during the tax filing season. Approximately 85% of these tax filers were due federal refunds totaling close to $61 million.

The rollout of the new design comes before the start of the nation’s tax season which is set to begin Monday, Jan. 29.

About Communally Communally, the antipoverty technology company, is a Philadelphia-based, Public Benefit Corporation whose mission is to assist low- and moderate-income individuals and families to move from the Crisis of poverty to being able to make real Choices in their lives. Communally combines innovative technology, public policy expertise and community outreach to deliver uniquely successful web-based services, The Benefit Bank® and MyBudgetCoach®. For more information, visit

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