The mission of Communally is to assist low- and moderate-income individuals and families to move from the Crisis of poverty to being able to make real Choices in their lives through the practical application of innovative technology, public policy expertise, and community outreach.

Photo by USDA / CC BY

Moving from Crisis to Choice®

Since 1959, when official government poverty measurements began, the number of Americans living in poverty has never been below 10%. Between 2009 and 2012, over one-third (34.5%) of U.S. citizens experienced poverty for two months or more. During that same four year period, a majority of households (57.1%) stayed at the same income level, demonstrating how difficult it is for people to move out of poverty.

Moving from Crisis to Choice® for families experiencing financial instabilities becomes even more complicated when you consider the lack of resources, the lifelong struggles, and exclusions families face. Living in poverty for a protracted period effectively excludes people from the hope and opportunities that are the foundation of American society. Our technology seeks to fix that, helping bridge the gap between those in need and the seemingly unattainable assistance that is available to them. Communally combines innovative technology, community outreach expertise, and public policy to deliver a uniquely successful web-based service, The Benefit Bank® (TBB).

Our Approach

Communally combines its technology and public policy expertise with a commitment to community outreach to generate practical solutions to the complex problems of poverty. We partner with community-based organizations to use our technology to connect individuals and families to the benefits, income supports, and financial wellness services they need to lift themselves out of poverty. No other organization matches our ability to build expert systems driven by in-depth public policy research and implemented through a celebrated model of community outreach.

"Hidden Help" Report

Each year $53.3 billion, allocated for government poverty assistance, does not reach those who need it the most: children, mothers, the elderly and many more in our communities. Available as SNAP, EITC, Medicaid for Children and CHIP, these dollars remain unclaimed year after year. Lack of access to and awareness of these benefits increase the destabilizing effects of poverty on those in great need.

Get further information about our data and a link to download Communally's full report.

Full Report

Our Data Mapped

The following illustrates the percentage of individuals who are eligible for a selected benefit but are not receiving it. Darker shaded states represent a larger population of eligible, but non-receiving individuals in need.

Percentage of Eligibles Not Receiving


The Supplemental Nutrition Assistance Program (SNAP) provides food-purchasing assistance for low-income households.

U.S. Average Percentage of Eligibles Not Receiving